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Customer
Service Software Module |
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Presents presents a guarantor-centric view of accounts, arming operators with needed workflow tools to adjudicate patient account responsibilitiies. Enables users to see account information across facilitieis (e.g., multiple facilities within a healthcare network, between hospital and physician, etc). Working from a configurable worklist of outstanding patient accounts, operators have the needed workflow tools to adjudicate all patient account responsibilities. Users can work from either configurable work lists or handle any number o fpaitnet account inquirieis at time of call. This Customer Sservice module also integrates with PAPERS POS Cash Collection module.
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