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Comprehensive A/R Management Solution with Integrated Workflow Automation Imagine all your healthcare facilities using one integrated, multi-department/facility collection solution, one that would extract data from your Patient Access, Patient Accounting and Clinical software applications to provide one centralized source for your collection workflow and management reporting. |
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Along with a patient accounting system, your facility likely uses other software to automate scheduling and registration, insurance eligibility, point of service,contract management, utilization review, cash processing, denial management, collection vendor management and other processes that have an impact on your collection follow-up and reporting. A fully integrated A/R management system needs information from all of these areas to help identify the root causes of collection problems and provide a coordinated workflow approach to resolving them. That’s where we come in. CSC’s PAPERS® solution connects all enterprise revenue cycle functions through the Capture,Integration and Automation of disparate systems - from Patient Access to PFS and HIM. Built upon a content management friendly platform, the PAPERS A/R Management solution with integrated workflow automation provides predefined workflow management tools that enable data to be shared across the entire enterprise for improved collections decision support and data analysis/reporting.We don’t just identify problems. We propose solutions and deliver them. Below are some examples of what types of Workflow-driven Graphical User Interfaces (GUI) are created with PAPERS A/R Management. With PAPERS workflow-driven GUIs you can track collector performance with information that is current and accurate. Follow-up actions are posted immediately to the system(s). Drill down, analyze and take steps to eliminate inefficiencies in cash collection to drive revenue cycle improvements. Create intelligent work lists that optimize business office resources. R un aging summaries by Insurance, Financial Class ... track daily cash by Facility and against Goals. Use the Executive Dashboard reporting tool for a complete user-defined view of your entire organization’s collections management status. Pay Score Cards by guarantor or user lets you know how their performance stacks up against their 'peers'. Denial Management works in tandem with Payment Processing by capturing denials in the system and then routing them for automated correspondence and work queue follow up. Denial trends can be analyzed and traced to speci areas, from patient access and eligibility to individual physicans, department or type of service.
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CSC PAPERS runs monthly webinars to educate our customers and potential prospects so feel free to visit our website and schedule a time that best suits in your calendar. I look forward to answering any questions you may have! top |
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